Terms and Condition
All deposits are not refundable unless we are not able to deliver on our end.
Shipping dates are Monday through Wednesday only, DHL next day air morning delivery. High dollar orders are shipped Delta Air Cargo only, unless other arrangements are made. We do guarantee live arrival in temps no higher than 95 degrees f. and no lower than 50 degrees f. If an animal is lost by the carrier or arrives dead, I must be notified within 24 hours of shipping at which time a full credit may be issued. We only guarantee your animal if you are actually home during the delivery attempt.
100% satisfaction guarantee All animals carry a 100% satisfaction guarantee, if your not happy with you purchase please return the animal for a full refund, less shipping cost.
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